Sales leaders don’t need to be constantly agog and excited about artificial intelligence. You already use AI-driven tools for data analysis, forecasting, and reporting, and none of that is new. What‘s increasing every day is the spread of large language models (LLMs) such as ChatGPT, Claude, and...
read moreAuthor: Chris Goade
Customer Experience: How CX Affects Sales Growth in 2026
Like us, you’ll have noticed how customer experience (CX) collapses under pressure in the run-up to the festive period. You may also have decided to ignore some brands in the future. That’s a red flag for all businesses. Why? Because your competitors win if the following kind...
read moreThe Case for Outsourced Sales Management in 2026
If you’re considering ways to grow in 2026, outsourced sales management is one option you might be evaluating – especially if your sales results are inconsistent or your internal leadership bench is stretched thin. This approach used to be seen as a stopgap. Today, it’s a strategic...
read moreHigh-Impact, Practical Sales Training: Build Skills Your Team Uses
As sales leader, have you worried that the training you purchased has faded pretty quickly from your team’s daily practice? That’s why practical sales training that’s high-impact will prove more valuable for your ROI. It lasts. It’s rarely the rep’s fault if they forget what they learned...
read moreWhy an Updated Sales Playbook Is the Engine of Growth
An updated sales playbook is one of the quickest ways to improve sales performance. You may already have a playbook – we advised on best practice way back in 2021! But when was it last updated? It can quickly drift from the reality of today’s buyers. So,...
read moreSales Funnel Content Strategy: How to Match Messaging to Buyer Awareness
What do your prospects see, hear, and read at every stage of their awareness journey? The answer should form the basis of your sales funnel content strategy. And to ensure your strategy succeeds, you need to engineer it to move deals forward. Why? Because your sales funnel...
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